SHIPPING & PICKUP POLICY

Version v1 · Draft template — to be reviewed by a qualified attorney before launch. Bracketed [PLACEHOLDERS] should be filled in by the business owner.

Pickup-Only Items

Some lots are pickup-only and cannot be shipped. The lot listing will indicate this.

Shipping-Available Items

Where shipping is offered, the buyer pays shipping unless free shipping is explicitly stated.

Shipping Rate Types

  • Flat rate (shown on the lot)
  • Free shipping (shown on the lot)
  • To-be-determined (calculated after winning, billed separately)

Local Delivery

[PLACEHOLDER] Local delivery may be offered within [LOCAL DELIVERY AREA] for an additional fee.

Pickup Instructions

Pickup at: [PICKUP ADDRESS]. Hours: [PICKUP HOURS]. Bring valid photo ID and your order confirmation.

Pickup Deadline

Items must be picked up by [PICKUP DEADLINE] from the auction close.

Abandoned Items

Items not picked up by the deadline may be considered abandoned and resold without refund.

Damaged Items

Inspect items at pickup. Damage claims for shipped items must be reported within [CLAIM WINDOW] with photos and original packaging.

Fragile Items

Fragile items are noted on the lot and may incur additional packaging fees.

Address Verification

[PLACEHOLDER] Shipping addresses may be verified before fulfillment.